A message from WSP Dental Care Ltd

To all our patients and their guardians regarding existing appointments

The practice is currently open as normal and we look forward to seeing our patients for their appointments. We may cancel some non-vital appointments electively (for patients not currently undergoing active treatment); if so, we will contact you individually in due course.

At the time of writing (17 March 2020), there is no need for you to cancel your appointments.

If the government enforce a requirement for people not to leave their homes other than for essential tasks (or a so-called national emergency or ‘lockdown’), then we will be obliged to close the practice, and cancel all appointments.

In such a case, you will be notified by email, and if at all possible, we will endeavour to contact individually all patients with appointments who are affected by this.

A mobile telephone number will be provided for clinical advice, and both Dr Attari and Dr Kalkani will be available to see patients for any emergencies. We have no idea when this may or may not happen, and at this stage, it is not possible to determine the range of dates during which appointments may be cancelled.

We will then endeavour to re-book all cancelled appointments as soon as we are able to return to the practice – depending on the availability of human resources.

We would like to reassure you about the high standards of hygiene and cross infection control to which all dental practices already adhere, and to stress that as a practice we have worked even more tirelessly to ensure we meet the stringent standards that are expected of us.

We do this because it is the right thing to do, and not because we are told to do it by the regulators. Therefore, please rest assured that at this stage you do not need to cancel any appointments based on worries about catching the virus.

However, please only attend for your appointments or accompany patients if you are not symptomatic (no continuous cough, no fever, no shortness of breath, no generalised muscle pain); and only if you have not had close contact with any person who has had a confirmed diagnosis of Covid-19. Please do not bring elderly or medically compromised relatives to the practice.

Please do not attend for your appointment and consult NHS 111 Online Coronavirus Service for further advice if you fall into one of the following categories: 

• You have been asked to self-isolate at present.
• You have had close contact with anyone who has had a confirmed diagnosis of Covid-19.
• You have had close contact with anyone who has been asked by a medical professional to self-isolate because they could have caught the virus.
• You have a new continuous cough or high temperature.
• If the government has declared a national emergency and ordered us to minimise our social contact and stay at home as much as possible.

Kindly let us know by email or telephone if you are not attending for your appointments for these or any other reasons. Please only contact us to re-schedule your appointments if your period of self-isolation has ended and you are without any flu symptoms, or you have recovered fully for at least 14 days; or when you receive a negative result for the virus; or when a declared period of national emergency or ‘lockdown’ ends.

We will do our best to receive your calls or reply as soon as possible and depending on human resources.

The team at Weymouth Street Paediatric Dental Care wishes all our patients the best at these highly unusual times.